曲靖师范学院学报 ›› 2019, Vol. 38 ›› Issue (3): 125-128.

• 国书情报研究 • 上一篇    

WBS在高校图书馆服务质量管理中的应用

谭燕, 成梅   

  1. 曲靖师范学院 图书馆,云南 曲靖 655011
  • 收稿日期:2018-08-12 出版日期:2019-05-26
  • 作者简介:谭燕,曲靖师范学院图书馆教师,主要从事图书情报研究.

The Application of WBS in Service Quality Supervision of University Library

Tan Yan, Chen Mei   

  1. Library,Qujing Normal University, Qujing Yunnan 655011,China
  • Received:2018-08-12 Published:2019-05-26

摘要: 项目管理中的WBS工作分解结构,不仅是一种工作管理方式,同时也是一种管理理念.在高校图书馆服务质量监控管理中,它能够使图书馆的工作人员清楚知道岗位职责范围所在,同时也能使学生通过WBS工作的分解结构明晰图书借阅中的方式方法,迅速查阅到自己所需要的“项目”,将要“交付”什么,最终达到获取知识和自主学习的能力.

关键词: 高校图书馆, WBS, 分解结构, 监督与控制

Abstract: WBS in project management, is not only a mode of work management, but a concept of management. This concept is widely used in work and life, especially in the supervision and service of university library, which makes library staff know clearly where their responsibilities lie, and makes students understand ways and means of borrowing books and get quick access to his or her item, know what to deliver. By so doing, WBS will eventually help students acquire knowledge and cultivate self-directed learning ability.

Key words: university library, WBS, breakdown structure, supervision and control

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